Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. You can always contact us for any return question at and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Įxceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Publishers use these marks when books are returned to them.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Remainder Mark - A remainder mark is usually a small black line or dot written with a felt tip pen or Sharpie on the top, bottom, side page edges and sometimes on the UPC symbol on the back of the book.If excessively worn, they will be marked as 'tray worn.' Flat trays for SPI games are not graded, and have the usual problems.

If excessively worn, they will be marked as 'card worn.'

The cardboard backing of miniature packs is not graded.

In most cases, boxed games and box sets do not come with dice.

Due to the nature of loose counters, if a game is unplayable it may be returned for a refund of the purchase price.

Boardgame counters are punched, unless noted.

Major defects and/or missing components are noted separately.

Example, EX+ is an item between Excellent and Near Mint condition.

A 'plus' sign indicates that an item is close to the next highest condition.

When only one condition is listed, then the box and contents are in the same condition.

Boxed items are listed as 'code/code' where the first code represents the box, and the second code describes the contents.

Red flags base game